FAQ – Frequently Asked Questions
All orders are fulfilled from our U.S. warehouse and ship domestically & internationally.
2. How long does order processing take?Processing takes 3–12 business days, depending on stock availability.
Popular or high-demand items may require allocation from multiple warehouse locations.
3. What is your return policy?
We accept returns for unused, unworn items within the return window stated in our Return Policy page.
Customized or OEM items are non-returnable unless defective.
4. Do you offer wholesale pricing?
Yes. We specialize in wholesale for boutiques, online stores, and business clients.
Bulk orders receive additional discounts—contact our team for details.
5. Do you offer drop-shipping?
Yes, we support drop-shipping partners with stable inventory and fast fulfillment.
6. Can I change or cancel an order?
Orders can be modified within 24 hours if they have not entered the packing stage.
7. Do you offer customization or private label?
Yes, we offer OEM, branding, labeling, and small-batch customization options.
8. What if an item is out of stock?
If an item becomes unavailable, our team will notify you with alternatives or refund options.