Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.
To be eligible for a return, merchandise must be in the same condition that you received it, unworn or unused, with all original tags attached and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note: Returns can only be processed after contacting us and receiving our approval. Merchandise sent back without prior approval will not be accepted. Returns for reasons unrelated to product issues, such as changing your mind or no longer needing the merchandise, will incur a 20% restocking fee.
To Start a Return
To request a return, please contact us at mirabloomshop1@gmail.com with your order information and the reason for the return.
We operate multiple fulfillment locations across the United States, including locations serving both the East and West Coast. If your return is approved, we’ll provide a return shipping label along with instructions on how and where to send your package.
Damages and Issues
Please inspect your wholesale order upon delivery and contact us promptly if the merchandise is defective, damaged, or if you receive the wrong item. We’ll review the issue and work with you to make it right.
Exceptions / Non-Returnable Merchandise
Certain types of merchandise cannot be returned, including:
Sale or clearance merchandise
Custom or personalized products
Merchandise that has been worn, washed, altered, or damaged after delivery
Exchanges
The fastest way to ensure you receive the styles or quantities you need is to return the original merchandise after receiving our approval. Once the return is accepted, you may place a separate wholesale order for the replacement merchandise.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.
If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may require additional processing time.